Privacy policy.

This Privacy Policy explains how Nexra Esports collects, uses, stores, and shares personal information when you use this website, join our community, submit an application, or purchase from the Nexra store.

By using the site, you agree to the practices described here. If you do not agree, please do not use the site.

We collect information you provide directly: your name, email address, Discord username, region, application details, and any message you send us. When you place an order, our commerce provider collects shipping details and payment information.

We also collect limited technical information automatically, such as device type, browser, approximate region, referring pages, and interactions with the site. This helps us keep the site secure and understand what is working.

We use personal information to operate the site, process and deliver orders, respond to enquiries, review applications, run community programmes, prevent fraud and abuse, and improve our services.

Where permitted, we may send updates about drops, rosters, and events. You can unsubscribe at any time using the link in any email.

We use essential cookies to keep your cart and session working. Analytics cookies help us understand aggregate traffic and performance. You can control optional cookies through your browser settings.

Disabling essential cookies may prevent the store and cart from functioning correctly.

We share information with service providers that help us operate the site, including hosting, ecommerce providers, analytics, email, and support providers. These providers are contractually restricted in how they may use the information.

We may also disclose information where required by law, to protect our rights or the safety of others, or as part of a corporate transaction.

Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing. To make a request, contact privacy@nxraesports.com.

We will respond within the timeframe required by applicable law. You may also have the right to complain to your local data protection authority.

We retain personal information only as long as necessary for the purposes described above, including legal, accounting, and reporting obligations. We use reasonable technical and organisational measures to protect it.

No system is completely secure. If we become aware of a breach affecting your information, we will notify you and the relevant authorities as required.

The site is not directed at children under 13, and we do not knowingly collect personal information from them. Player applications require applicants to be at least 16 years old.

If you believe a child has provided us with personal information, contact us and we will delete it.

Privacy questions and requests: privacy@nxraesports.com. General enquiries: hello@nxraesports.com.